Wings Over Saratoga

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Reviews about Wings Over Saratoga

• shaneth138
  ★ ☆ ☆ ☆ ☆
  2/9/18 Unbelievably bad service. I can't even begin to understand how they can be okay with this standard. I ordered a simple meal an it took over a hour and 15 minutes (literally a 5 minute drive away). It gets here and they forget an item.... again. I say again because its almost every time they forget a side order. You think she would get sick of messing up all the time and having to come back to bring the missing item. Its the same thing every time with her. Other people in my family had this problem with her many times too. So I call and he tells me they will send it right back over. I was polite, mistakes happen, no biggie. 40 MORE minutes go by and nothing. I call back and he tells me i never ordered the item even though i know for a fact i did. Despite that, he never even bothered to call me and tell me i didn't order it. So he had me waiting over 40 minutes with no intention of ever calling me back to tell me it wasn't coming. I never write reviews or bother to. And when I said i would never be ordering from there again he smugly said okay and swiftly hung up on me. If this was the first time I have had an incident with them i wouldn't have bothered writing this. But this just pushed me over the edge. I paid tip and a delivery fee which makes ordering from there almost unaffordable as it is. For what? Waiting a ridiculous amount of time for a cold and inaccurate order? How low of a standard could you possibly have as a business? Have some respect for your customers and yourself. Unbelievable.

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